---
title: About — Epicenter
description: "How Epicenter was built by the National Charter Schools Institute, and the team that supports partners across the country."
image: "https://epicenternow.org/Epicenter-OGP.jpg"
---

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# Experience That Shapes the Platform

For more than 20 years, Epicenter has supported the people and organizations working to strengthen schools. Shaped by firsthand experience in education and refined through decades of partnership, the platform continues to evolve around the real needs of schools, authorizers, management organizations, and private schools. Epicenter brings practical technology, trusted expertise, and dedicated support together in one place.

![](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/about/why-video-poster.jpg)

## Kids Are Our WHY.

![Students together in a school setting.](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/storytelling-bento/Epicenter%20Website_Story%202.2.jpg)

![A team member reviewing Epicenter on a phone and laptop.](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/storytelling-bento/Epicenter%20Website_Story%202.1.jpg)

![Two professionals collaborating with Epicenter on a tablet.](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/storytelling-bento/Epicenter%20Website_Story%204.jpg)

### Built for the Work Behind Strong Schools

### Why Epicenter was Created

The work behind strong schools matters. Yet too often, that work is spread across spreadsheets, shared drives, email chains, and disconnected systems, making it harder for teams to find information, stay ahead of deadlines, and work together effectively. Epicenter was created because we believe there is a better way.

### What the Platform Does

By bringing documents, workflows, compliance, governance, reporting, and collaboration into one connected platform, Epicenter helps education organizations reduce unnecessary complexity and create stronger, more consistent systems.

### Have a Real Impact

The goal is not simply to manage more tasks. It is to make the work clearer, easier, and more meaningful, so leaders can spend less time chasing information and more time supporting schools, strengthening relationships, and improving outcomes for students.

## Shaped by Experience. Strengthened by Partnership.

 [Meet the Organization Behind it All](https://charterinstitute.org/)

   **

### Built by People Who Know the Work

Epicenter is more than education software. It is a platform built and supported by people who understand the work firsthand.

   **

### Experience Across Education

Our team brings deep experience working alongside charter school authorizers, schools, boards, management organizations, and education leaders across the country.

   **

### Designed for Real-World Challenges

We understand the responsibility behind compliance, the importance of strong governance, and the realities of coordinating complex work across multiple teams and organizations.

   **

### More Than Software. A True Partner.

That experience shapes how Epicenter is built, how we support our partners, and how the platform continues to evolve. We work alongside our partners to build capacity, strengthen their systems, and move their work forward with confidence.

### Meet the People Behind Epicenter

Behind the platform is a dedicated team committed to helping education organizations succeed. From implementation and training to partner support and continued platform development, our team combines technical expertise with a deep understanding of the people, processes, and responsibilities that keep schools and organizations moving forward.

 [![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/jim-goenner.png) Jim Goenner President & CEO](https://nationalcharterschools.org/team/james-goenner/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/mary-bradley.png) Mary Bradley Chief Operating Officer](https://nationalcharterschools.org/team/mary-bradley/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/heather-wendling.png) Heather Wendling Vice President of Professional Services](https://nationalcharterschools.org/team/heather-wendling/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/jill-urban.png) Jill Urban Chief of Staff](https://nationalcharterschools.org/team/jill-urban/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/mark-weinberg.png) Mark Weinberg Vice President of Leadership and Learning](https://nationalcharterschools.org/team/mark-j-weinberg/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/alyson-murphy.png) Alyson Murphy Director of Partner Services](https://nationalcharterschools.org/team/alyson-murphy/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/meghann-murphy.png) Meghann Murphy Director of Partner Development](https://nationalcharterschools.org/team/meghann-murphy/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/stephanie-mckean.png) Stephanie McKean Director of Operations](https://nationalcharterschools.org/team/stephanie-mckean/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/laura-rizzo.png) Laura Rizzo Manager of Partner Experience](https://nationalcharterschools.org/team/laura-rizzo/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/casey-truelove.png) Casey Truelove Business Analyst](https://nationalcharterschools.org/team/casey-truelove/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/juan-campuzano.png) Juan Campuzano Support Specialist](https://nationalcharterschools.org/team/juan-campuzano/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/zac-driver.png) Zac Driver Technology Coordinator](https://nationalcharterschools.org/team/zac-driver/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/jacqueline-johnson.png) Jacqueline Johnson Support Specialist](https://nationalcharterschools.org/team/jacqueline-johnson/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/jennifer-mason.png) Jennifer Mason Support Specialist](https://nationalcharterschools.org/team/jennifer-mason/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/becky-nix.png) Becky Nix Senior Support Specialist](https://nationalcharterschools.org/team/becky-nix/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/manny-santos.png) Manny Santos Support Specialist](https://nationalcharterschools.org/team/manny-santos/)[![](/cdn-cgi/image/width=480,format=auto,fit=scale-down,quality=70/about/team/sylvia-silva.png) Sylvia Silva Support Specialist](https://nationalcharterschools.org/team/sylvia-silva/)

### Let's Connect!

Whether you're exploring Epicenter, looking for support, or interested in the purpose and people behind the platform, we'll help you find the right next step.

### Have Questions?

Have a question about Epicenter, partnerships, billing, media, events, or something else? Send us a message, and we'll connect you with the right person.

 [Send Us a Message](/contact/)[Schedule a Chat](https://calendly.com/mlrussell/30min)

![Students raising their hands during a classroom lesson.](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/testimonials/Epicenter%20Contact_Testimonials1-Lifelong%20learning.jpg)

### Request a Demo

See how Epicenter can bring greater clarity, consistency, and connection to your organization's documents, workflows, compliance, governance, reporting, and collaboration.

 [See Epicenter in Action](/demo/)

![A partner reviewing Epicenter during a video conversation.](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/stories-from-teams/Get%20More%20than%20Software%20%E2%80%94%20Get%20a%20Partner.jpeg)

### Need Epicenter Support?

Our support team is here to help with platform questions, troubleshooting, training resources, and day-to-day support.

 [Contact Support](mailto:Support@EpicenterNow.org)[Visit FAQs](/faqs/)

![Diverse hands stacked together in a show of teamwork and support.](/cdn-cgi/image/width=768,format=auto,fit=scale-down,quality=70/about/connect-support.jpg)

### Ready for a Better Way to Work?

 [Book a Demo arrow_forward_ios](/demo/)[Talk to Our Team arrow_forward_ios](/contact/)

See how Epicenter can help your team reduce complexity, strengthen coordination, and move forward with greater clarity and confidence.

   **

## Schedule a Conversation

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